Anyone including non-designers can use this framework to analyse a product or service or analyse a piece of work for a potential client. You could even use this to review your own work as the tools and techniques I use leave little room for bias.
Joe Leech offers a rundown on his UX review process, sharing tips about analysing data and creating personas, and setting out findings in a form that benefits clients. From quick wins to workshops, there are gifts here everyone will be grateful for.