A UX practitioner demonstrates 8 core competencies. By assessing each team member's 'signature' in these eight areas, managers can build a fully rounded user experience team. This approach also helps identify the roles for which each team member is most suited alongside areas for individual development.
Craft, Leadership
The 8 competencies of user experience: a tool for assessing and developing UX Practitioners
Back in the late 1970s, Dieter Rams was becoming increasingly concerned by the state of the world around him — “an impenetrable confusion of forms, colours and noises.” Aware that he was a significant contributor to that world, he asked himself an important question: is my design good design?
Anyone including non-designers can use this framework to analyse a product or service or analyse a piece of work for a potential client. You could even use this to review your own work as the tools and techniques I use leave little room for bias.
The main goal of Card Sorting is to improve a website’s or an application’s Information Architecture, to help designing how the information is organized and labelled.
Workshops
Card Sorting — UX Knowledge Base Sketches
Workshops
Short Reads
Discovery
March 20, 2022 14:58
How Solo Freelancers Can Land Massive Gigs — Better Marketing
User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.
Interviews
User Interviews: How, When, and Why to Conduct Them — NN/g
A Lottie is a JSON-based animation file format that enables designers to ship animations on any platform as easily as shipping static assets. They are small files that work on any device and can scale up or down without pixelation.
What are the major differences between responsive and adaptive design? And can you improve your user experience by choosing the right web design style for your site? In this post, we’ll explore both of these questions and more.
Creating Empathy Maps is useful for synthesizing research data in order to better understand the users. Empathy Maps are great for creating Personas, identifying users with different mindsets.
Project Management is process, & process is king. Welcome to a practical, proven way to manage profitable projects & create great experiences for your clients.
Gain a better understanding of your customers, see ways to align your organization with a defined experience strategy and identify opportunities for customer-centred growth and differentiation.
Simon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question: "Why?" His examples include Apple, Martin Luther King Jr. and the Wright brothers ...
W3Schools' statistics may not be relevant to your web site. Different sites attract different audiences. Some web sites attract developers using professional hardware, while other sites attract hobbyists using older computers. Anyway, data collected from W3Schools' log-files over many years clearly shows the long term trends.
Colour contrast between text and background is important on web pages. It affects some people’s ability to perceive the information (in other words to be able to receive the information visually).
Accessibility
Colour Contrast - Why Does It Matter? — GOV.UK
Accessibility
Short Reads
Design
March 20, 2022 14:57
The Jobs-to-be-Done Market Discovery Template — JTBD + Outcome-Driven Innovation
The Jobs-to-be-Done Market Discovery Template is a framework that entrepreneurs, startups and managers can use to define a target market through a jobs-to-be-done lens. Using it mitigates the risk of targeting a phantom or overserved market as it directs the user to define a market around an underserved job.
Startups, Biz Dev
The Jobs-to-be-Done Market Discovery Template — JTBD + Outcome-Driven Innovation
Startups, Biz Dev
Short Reads
Strategy
March 20, 2022 14:57
Work for Money, Design for Love: Answers to the Most Frequently Asked Questions About Starting and Running a Successful Design Business
Unlike other dry business books, this refreshing, straightforward guide from Logo Design Love author and international designer David Airey answers the questions all designers have when first starting out on their own: How do I find new clients? How much should I charge for my design work? When should I say no to a client? How do I handle difficult clients? What should I be sure to include in my contracts? Designers just starting out on their own will find this book invaluable in succeeding in today’s hyper-networked, global economy.
Craft
Work for Money, Design for Love: Answers to the Most Frequently Asked Questions About Starting and Running a Successful Design Business
In this article, Tom Stevenson shares some of the tips and tricks he used to move his blog from a few people reading it every day, to over 2,000 today.
SVG graphics can be animated using animation elements. A lot of very impressive effects can be created, especially ones involving morphing and transforming shapes. The sky’s the limit.
People think that when you want to change your life, you need to think big. But world-renowned habits expert James Clear has discovered another way. He knows that real change comes from the compound effect of hundreds of small decisions – doing two push-ups a day, waking up five minutes early, or holding a single short phone call.
Productivity
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
Productivity
Books
Personal Growth
March 20, 2022 14:57
Creating Usability with Motion: The UX in Motion Manifesto
The following manifesto represents my answer to the question - "As a UX or UI, designer, how do I know when and where to implement motion to support usability?"
Microinteractions
Creating Usability with Motion: The UX in Motion Manifesto
Picking a font size for the web used to be really easy. 16 points and you’re done. You could feel confident that your content would be decently readable on PC or Mac, Netscape or IE. Man, have times changed.
Typography
What's the Best Font Size For the web? Well, It Depends… — Imarc
Proof of concept in software development is a controversial topic. The person that came up with a software idea is usually convinced of its relevance. And stakeholders usually don't want to spend time on something that is not even going to be included in the final product.
Wireframe reveals the stories behind user experience design and how it helps technology fit into our lives. It’s a unique, highly produced podcast for UX/UI designers, graphic designers, and the design-curious. Hosted by Khoi Vinh, one of Fast Company’s 100 Most Creative People in Business.
Before you go hire a business coach or sales person, enrol in an online course, follow a get rich quick scheme, do this first. Warning, this is a long list of things to do. No easy answers, no quick fixes, but the bare minimum of what you need to do before looking for more help. Remember, people hire who they know, who they like and who they trust. So time to get known.
This article proposes a visual vocabulary of brands, systems, and products. The vocabulary denotes a design system’s varying outputs, documentation, adoption, and organizational boundaries. To conclude, the vocabulary is illustrated via complete, scenario-based example.
Design System
Design Systems Architecture Diagrams
Design System
Short Reads
Design
March 20, 2022 14:57
Five Questions Smart Managers Regularly Ask Their Employees — Thomvest Ventures
Not sure how to enable your employees to develop their career and professional capabilities over time? Here's an easy way to get started with a proven process that works regardless of the age or size of your company.
Leadership
Five Questions Smart Managers Regularly Ask Their Employees — Thomvest Ventures
Leadership
Short Reads
Personal Growth
March 20, 2022 14:57
How To Write Email Newsletters That People Actually Want To Read
From the creative mind and heart of designer Adam J. Kurtz comes this upbeat rallying cry for creators of all stripes. Expanding on a series of popular essays, this handwritten and heartfelt book shares wisdom and empathy from one working artist to others in his signature tone: empathetic, vulnerable, inclusive, and conversational. Perforated tear-and-share pages make it easy to display the most crucial reminders or to pass a bit of advice on to someone who needs it.
Craft
Things Are What You Make of Them: Life Advice for Creatives
Six interview questions that reveal more than a resume. Most job interviews are a waste of time. That's because most interview questions simply invite candidates to regurgitate their resume or offer generic answers about how their biggest weakness is that they "care too much" or "work too hard."
Leadership
How I Figure Out If A Job Candidate Is Right For The Job — For The Interested
Shift Nudge is a new online course that teaches the intricate skills of designing visually beautiful interfaces, while balancing functionality and accessibility.
In this article, we’ll define a general UX design process, as well as the order in which specific UX phases should be taken. We will also see what methods can be used by UX designers during each phase.
Processes, Project Management
UX Process: What It Is, What It Looks Like and Why It’s Important
Processes, Project Management
Short Reads
Strategy
March 20, 2022 14:57
How to Write Proposals that Win 80% of Deals — The Startup
If you want high-ticket clients, proposals make or break your business. Learn how to write a winner. Most of the time, people don't believe me when I tell them that it's 100% possible to close 80% (or more) of the deals you write proposals for.
Proposal
How to Write Proposals that Win 80% of Deals — The Startup
The power titles used to come with are slowly fading away in the modern business world. There is also a trend right now where companies and individuals create their own titles to hype their brands in marketing channels.
The goal of accessibility is to design & code digital products, services in a way that users with disabilities are able to use them. Your context or temporary condition and limitation also affect the way you use a product.
Microinteractions play a large role in our digital lives, even if we don’t always notice them. From the time your phone’s alarm wakes you in the morning to liking your friends’ posts on Facebook to the notifications about new emails and Instagram messages—we encounter microinteractions all day.
Accessibility is the process of removing barriers to meet people’s access needs. It goes hand in hand with usability, affordability, availability, and overall good design. This article focuses specifically on visual barriers in typography.
Entrepreneurs are always looking for ways to scale. If you aren't sure what that means, according to Fundable, here are the differences between growing your company and scaling your business: " Growing means you are adding resources at the same rate that you're adding revenue.
The animation property in CSS can be used to animate many other CSS properties such as color, background-color, height, or width. Each animation needs to be defined with the @keyframes at-rule which is then called with the animation property.
CSS
The Animation Property
CSS
Short Reads
Animation
March 20, 2022 14:57
Leaders Eat Last: Why Some Teams Pull Together and Others Don't
Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled.
This is not a crazy, idealized notion.
Leadership
Leaders Eat Last: Why Some Teams Pull Together and Others Don't
As a free and powerful web analytics tool, Google Analytics is more popular than ever. In fact, W3Techs estimates that about 53% of all websites today uses it — and so should you.
The world's first podcast about design and an inquiry into the broader world of creative culture through wide-ranging conversations with designers, writers, artists, curators, musicians, and other luminaries of contemporary thought.
Craft
Design Matters
Craft
Podcasts
Personal Growth
March 20, 2022 14:56
How to Build a Bulletproof Product Design Strategy
Designers can have a more significant impact than pushing pixels and can help with the totality of what we produce. But this can only be achieved when product design is implemented from the start, at the strategy level.
Startups
How to Build a Bulletproof Product Design Strategy
The EXACT process used to scale SEO from 0 to 200k monthly traffic and beyond.
SEO
SEO is easy.
SEO
Short Reads
Marketing
March 20, 2022 14:56
How to Use Graphic Design to Sell Things, Explain Things, Make Things Look Better, Make People Laugh, Make People Cry, and (Every Once in a While) Change the World
The first monograph, design manual, and manifesto by Michael Bierut, one of the world’s most renowned graphic designers—a career retrospective that showcases more than thirty-five of his most noteworthy projects for clients as the Brooklyn Academy of Music, the Yale School of Architecture, the New York Times, Saks Fifth Avenue, and the New York Jets, and reflects eclectic enthusiasm and accessibility that has been the hallmark of his career.
Craft
How to Use Graphic Design to Sell Things, Explain Things, Make Things Look Better, Make People Laugh, Make People Cry, and (Every Once in a While) Change the World
Craft
Books
Personal Growth
March 20, 2022 14:56
How to Maximise Traffic to a Bootstrapped Product Hunt Launch
While interviewing users may seem to be an easy task — “You are just asking some questions, and the interviewee gives some answers, and that’s it, right?” Well, not really.
Interviews
User Interview: How To Ask Good Questions — UX Knowledge Base Sketches
The Secret Lives of Colour tells the unusual stories of the 75 most fascinating shades, dyes and hues. From blonde to ginger, the brown that changed the way battles were fought to the white that protected against the plague, Picasso's blue period to the charcoal on the cave walls at Lascaux, acid yellow to kelly green, and from scarlet women to imperial purple, these surprising stories run like a bright thread throughout history. In this book Kassia St Clair has turned her lifelong obsession with colours and where they come from (whether Van Gogh's chrome yellow sunflowers or punk's fluorescent pink) into a unique study of human civilisation. Across fashion and politics, art and war, The Secret Lives of Colour tell the vivid story of our culture.
Colours
The Secret Lives of Color
Colours
Books
Design
March 20, 2022 14:56
Domain Expert Interview — UX Knowledge Base Sketches
Domain Experts / Subject Matter Experts / Industry Experts have invaluable knowledge that you can (and should) apply during your UX process. Domain expert involvement is not an alternative to UX research, and a domain expert is certainly neither a “user expert” nor a designer.
Interviews
Domain Expert Interview — UX Knowledge Base Sketches
Everyday digital interfaces include a rich variety of images, visualizations, and other pictures. However, more than anything else, they are made of words. Oh so many words. As we equip teams to design and code usable, consistent, beautiful interfaces using systems, it’s essential that words depend on a strong foundation of typography.
Agile is an iterative approach to project management and software development that helps teams deliver value to their customers faster and with fewer headaches. Instead of betting everything on a "big bang" launch, an agile team delivers work in small, but consumable, increments. Requirements, plans, and results are evaluated continuously so teams have a natural mechanism for responding to change quickly.
More complex work with typography is becoming popular in web and web design is becoming more like posters and graphic design. Check out these principles of working with typography.
Typography
Typography Principles
Typography
Interactive
Design
March 20, 2022 14:56
How to Improve Your Design Team’s Productivity — The Startup
This is the third in a multi-part series on LGBTQ+ inclusion in design. Check out the first two articles on why LGBTQ+ inclusion in design matters and how bias manifests in design organizations.
Think about the most tired you've ever been at work. It probably wasn't when you stayed late or came home from a road trip -- chances are it was when you had someone looking over your shoulder, watching your each and every move. "If we know that micromanagement isn't really effective, why do we do it?" asks entrepreneur Chieh Huang. In a funny talk packed with wisdom and humility, Huang shares the cure for micromanagement madness -- and how to foster innovation and happiness at work.
Affinity diagramming has long been used in business to organize large sets of ideas into clusters. In UX, the method is used to organize research findings or to sort design ideas in ideation workshops.
Workshops
Affinity Diagram — NN/g
Workshops
Short Reads
Discovery
March 20, 2022 14:56
5 Great 2D Character Rigging Tutorials for After Effects
Character animation is one of the trickiest techniques in After Effects. It’s become a very popular technique for all sorts of animations, especially things like explainer videos and shorts. But creating great character animation starts with great character rigging, and this is something that takes a little work.
After Effects
5 Great 2D Character Rigging Tutorials for After Effects
After Effects
Short Reads
Animation
March 20, 2022 14:56
The Business Marketing Pyramid That'll Make Freelance Clients Come to You
Information Architects are the Architects of Understanding. They “help users to understand where they are, what they’ve found, what to expect, and what’s around.”
Information Architecture
Information Architecture (4 Parts) — UX Knowledge Base Sketches
Information Architecture
Short Reads
Design
March 20, 2022 14:56
Typography Elements Everyone Needs to Understand — Gravit Designer Blog
Type design may be intimidating to many, with terms such as leading, baseline, kerning, ascender, tail, and many more … The good news is, there are eight basic, universal typographical design elements: typeface, hierarchy, contrast, consistency, alignment, white space, and color. Even a basic understanding of each of these elements can revolutionize any design project.
Typography
Typography Elements Everyone Needs to Understand — Gravit Designer Blog
When a customer uses a company's products and services to achieve a goal or need, they are going on a journey from point A to point Z. A customer journey map charts the path a user takes from the beginning of this journey to the satisfaction of that need.
Workshops
Customer Journey Maps — Toptal
Workshops
Short Reads
Discovery
March 20, 2022 14:56
Why Web Accessibility Is Important and How You Can Accomplish It
A rare opportunity to watch Chris Do speak in front of a live audience and learn how to speak the language of business and creativity in this comprehensive lecture series.
Joe Leech offers a rundown on his UX review process, sharing tips about analysing data and creating personas, and setting out findings in a form that benefits clients. From quick wins to workshops, there are gifts here everyone will be grateful for.
UX Review
How to Do a UX Review
UX Review
Short Reads
Discovery
March 20, 2022 14:56
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Eric Ries defines a startup as an organization dedicated to creating something new under conditions of extreme uncertainty. This is just as true for one person in a garage or a group of seasoned professionals in a Fortune 500 boardroom. What they have in common is a mission to penetrate that fog of uncertainty to discover a successful path to a sustainable business.
Startups
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Primer is a free mobile app from Google that offers quick, easy-to-understand lessons for business owners and anyone looking to grow their business and digital marketing skills.
The Design of Everyday Things is a best-selling book by cognitive scientist and usability engineer Donald Norman about how design serves as the communication between object and user, and how to optimize that conduit of communication in order to make the experience of using the object pleasurable.
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
At the beginning of a UX research and design project a Stakeholder Interview should be conducted to find out the Business Goals, Existing Research including User Research, Competitors and Technological Limitations.
Interviews
Stakeholder Interview — UX Knowledge Base Sketches
The article is devoted to the issue of using various colors in user interfaces and branding design, associations and the influence of color choice on user behavior.
Colours
Color in Design: Influence on Users' Actions — Tubik Blog
Colours
Short Reads
Design
March 20, 2022 14:56
Steal Like an Artist: 10 Things Nobody Told You About Being Creative
An inspiring guide to creativity in the digital age, Steal Like an Artist presents ten transformative principles that will help readers discover their artistic side and build a more creative life.
Craft
Steal Like an Artist: 10 Things Nobody Told You About Being Creative
Challenges and problems can derail your creative process ... or they can make you more creative than ever. In the surprising story behind the best-selling solo piano album of all time, Tim Harford may just convince you of the advantages of having to work with a little mess.
From Daniel Sax: "I think it was in the time of spring 2012, when I came across David Shiyang Liu's lovely piece of work about Ira Glass. It was the most inspiring and motivating video I had ever seen in my life. I watched it over and over again, listened to Ira Glass' voice, and told myself, that I am not the only person who is constantly disappointed about the gap between one's taste and one's skills. Later in 2012, I decided to do my own filmed version of Ira's interview - using my own language to tell his message. It took me about a year from concept to upload."
Information architecture is the process of categorizing and organizing information to create structure and meaning. This article explores not only the basics of information architecture, but also the broader view of the information age, how we use information and how it impacts our world and our lives.
Information Architecture
Information And Information Architecture: The BIG Picture
The sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. Developed at GV, it’s a “greatest hits” of business strategy, innovation, behavior science, design thinking, and more—packaged into a battle-tested process that any team can use.
In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But, as Susan Cain argues in this passionate talk, introverts bring extraordinary talents and abilities to the world, and should be encouraged and celebrated.